– Areas: All around South Africa only. Certain remote areas may attract longer timeframes or surcharges (disclosed at checkout). 

– Timeframes: Indicative delivery windows are shown at checkout and in your order confirmation. Public holidays may affect timelines. 

– Tracking: We provide tracking where available. 

– Risk & ownership: Risk passes on delivery to your nominated address; ownership passes on full payment. 

– Failed delivery: If a delivery fails due to an incorrect/incomplete address or inability to receive, we may pass through re‑delivery fees. 

– Inspection: Please inspect your parcel on arrival and notify us promptly of any visible damage.