- We accept our individual and team responsibilities and we meet our commitments.
- We take responsibility for our performance in all our decisions and actions.
- Responsibility of our actions that influence the lives of our customers and fellow workers.
- We maintain the highest ethical and moral standards.
- We are committed to the highest level of integrity in every aspects of our business.
- Being ethically unyielding and honest & inspiring trust by saying what we mean, matching our behaviours to our words and taking responsibility for our actions.
- We believe that the customer is the beginning and end of our existence and therefore will go out of our way to ensure that the customer is satisfied.
- Our work will be done with great care and diligence to exceed our customer’s expectations.
- Communicating to and respecting each other whilst working together to achieve mutually beneficial results.
- Everyone has strengths which we value and will use whenever possible.
- Providing support to one another, working co-operatively, respecting one another’s views, and making our work environment fun and enjoyable.
- We work with one another with enthusiasm and appreciation.
- Conflict is brought out into the open and dealt with constructively until all parties are satisfied with the result.
- We strive to do things right first time and with urgency to satisfy our internal and external customers.
- As a responsible business, we have a role in the communities which we operate, participating actively in various social activities that are beneficial for our local communities in South Africa.